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 Post subject: Windows 8.1 Device manager Code 43
PostPosted: Wed Mar 19, 2014 8:43 pm 
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Joined: Wed Mar 19, 2014 8:11 pm
Posts: 1
Hi,

I've got a device manager Code 43 error plugging in a RoboClaw 2x30A V4 USB device in my Windows 8.1 (german) 64bit System.
After installing "USB Roboclaw Virtual Comport\AMD64_DPInst.exe" (resp. install.bat) I got a code 43 error in device Manager.
In german: Unbekanntes USB-Ger├Ąt (Fehler beim Anfordern einer Ger├Ątebeschreibung)
Weak Translation: Unknown USB device (Error requesting device description)

So no CDC virtual com port.

So no simple plug and play :-)

So what the hell: it can't be that complicated?

Some advice available?

Greetings
Knut


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 Post subject: Re: Windows 8.1 Device manager Code 43
PostPosted: Thu Apr 24, 2014 5:25 pm 
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Joined: Thu Mar 01, 2001 7:00 pm
Posts: 1316
Location: Temecula, CA
This could be a hardware problem or some software conflict on your PC. I use Win7 64bit with the roboclaw without any problems. You shouldn't even need to install drivers since Windows will find them automatically(if you are connected to the internet). You may want to for uninstall the drivers and then rescan for hardware and have windows find the drivers automatically and see if that fixes the problems.

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